Effective Date: 1 January 2025
Last Revised: 2025
Jurisdiction: United Kingdom
Applies To: alphasignalsdesk.com and Telegram Channel

This Privacy Policy explains how Alpha Signals Desk (“we”, “us”, “our”) collects, uses, and protects personal information when you use our website, free Telegram channel, or any related services. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Alpha Signals Desk is a UK-based financial analysis and trading signals service. We provide free market commentary and analysis via our Telegram channel, and premium institutional-grade analysis through our Apex TradeMind membership platform. For the purposes of data protection law, Alpha Signals Desk is the data controller responsible for your personal information.

WHAT DATA WE COLLECT

We only collect data that is necessary to provide and improve our services. Information you provide directly includes your name and email address when you subscribe or make an enquiry, payment information processed via our third-party payment provider (we do not store card details), and any communications you send us including messages via Telegram or email. Information collected automatically includes website usage data such as pages visited, time on site and referring URLs, device and browser information, and cookies and similar tracking technologies. If you access our services via Telegram, your username and public profile information may be visible to us in accordance with Telegram’s own privacy policy.

HOW WE USE YOUR DATA

We use the information we collect to deliver our services including access to signals, analysis, and member content; to process payments and manage your subscription; to communicate with you about your account and service updates; to respond to your enquiries; to improve and develop our website and services; to detect and prevent fraud; and to comply with our legal obligations. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

LEGAL BASIS FOR PROCESSING

Under UK GDPR we rely on the following legal bases: contract performance, where processing is necessary to fulfil a service agreement with you; legitimate interests, where processing is necessary for our business operations and does not override your rights; legal obligation, where processing is required by applicable law; and consent, where you have given explicit agreement such as opting in to marketing communications.

DATA SHARING

We do not sell your personal data. We may share your data only where necessary to operate our services, including with payment processors such as Whop or Stripe, email service providers for transactional communications, website analytics providers, and legal or regulatory authorities if required by law. All third parties are required to handle your data in accordance with applicable data protection law.

COOKIES AND TRACKING

Our website uses cookies to enhance your experience and gather analytics data. Essential cookies are required for the website to function correctly. Analytics cookies help us understand how visitors interact with our site. Functional cookies remember your preferences. You can control cookies through your browser settings at any time, though disabling certain cookies may affect website functionality.

DATA RETENTION

We retain your personal data only for as long as necessary. Active subscription data is retained for the duration of your membership plus a reasonable period thereafter. Financial and transactional records may be retained for up to 7 years in accordance with UK tax obligations. Communication records are retained for a reasonable period and then securely deleted.

YOUR RIGHTS

Under UK GDPR you have the right to access a copy of the personal data we hold about you; to request correction of inaccurate data; to request deletion of your data in certain circumstances; to restrict how we use your data; to receive your data in a portable format; to object to processing based on legitimate interests or for direct marketing; and to withdraw consent at any time where processing is consent-based. To exercise any of these rights contact us at contact@alphasignalsdesk.com. You also have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk.

SECURITY

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. No method of transmission over the internet is completely secure and we cannot guarantee absolute security.

THIRD-PARTY LINKS

Our website and Telegram channel may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies independently. This policy applies solely to information collected by Alpha Signals Desk.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we make material changes we will update the Last Revised date at the top of this page and where appropriate notify you directly. Continued use of our services after any changes constitutes acceptance of the updated policy.

CONTACT

Alpha Signals Desk
Email: contact@alphasignalsdesk.com
Website: alphasignalsdesk.com

We aim to respond to all data-related enquiries within 30 calendar days.